Convenient, worthwhile training for all the roles in your team

All our training courses are available either as a remote session via webinar or on-site, face to face. Our popular webinar sessions are generally planned 4–6 weeks in advance, and can adapt to different training levels and variety of times. For a made-to-measure training quote, please contact the team.

Webinar training for individuals

If you’re new to INRstar, our role-based webinars offer a cost-effective and flexible solution at only £30 per person and are available at pre-scheduled dates and times to suit your needs.

INRstar face to face training

Discover how our webinars are tailored to your role and order your INRstar webinar training now.

Refresher training

If you’re an existing INRstar user, you can now top up your CPD credits with 2 hours of Refresher training. Available for only £30 per person, you can re-train on all Treatment Plans, Internal and External Quality Control processes and Clinical Reviews.

Discover how our eLearning courses are tailored to your role and order your INRstar Refresher training now.

Face-to-face training

If you’re managing large numbers of users our face-to-face training gives you:

  • Tailored support over and above our standard training courses
  • Bespoke training for a large number of clinicians
  • Recognition of the different roles and responsibilities in your organisation
  • Specific discussion around shared best practice
  • Cost-effective, directed training delivered at a central venue

Discover more about our role-based training content and to talk to us about your training requirements contact us via our web form.


Training levels

Clinical Level 1 training – Health Care Assistant / Phlebotomist

A Clinical Level 1 user often has regular contact with patients and would manage stable patients with no changes to their treatments. Our Level 1 training is a practical and thorough clinical demonstration which covers how to:

  • Suspend a patient’s treatment plan when appropriate
  • Accurately input INR results from external and internal testing locations
  • Understand other INRstar roles, permissions and their context
  • Perform and record quality control including PoCT, IQC and EQC records
  • Recognise and understand the implications of an abnormal reading, know what action should be taken and when to refer to a higher level of clinical support to manage a patient

Clinical Level 2 training – Registered Nurse / Practice Nurse

A Clinical Level 2 user has all the permissions of Level 1 plus they’re able to inactivate and reactivate patients, make changes to a patient’s clinical details and complete out-of-range treatments. Level 2 training delivers a comprehensive overview of the system and its functionality including how to:

  • Carry out annual patient reviews, including summary of treatment
  • Run reports – NPSA, TTR range, location reports relevant to quality and treatments
  • Generate patient letters from bespoke templates
  • Record adverse events

Clinical Level 3 training – GP / Lead Clinical Nurse

Our Level 3 training is designed for users who make dose changes to a patient’s prescription and authorise referrals from users with a lower permission level. This role should be a prescriber who’s aiming to or has already completed the MSC AC management training course. This training covers how to:

  • Create a treatment plan, add diagnosis, treatment initiation to include induction, maintenance, manual dosing management
  • Add INR and treatment schedule
  • Override and/or approve patients who are out of range, have missed a dose or started new treatments
  • Add a non-warfarin patient – direct oral anticoagulants (DOACs) or Fragmin / heparin
  • Record adverse events
  • Conduct annual review for patients treated with warfarin or a DOAC
  • External patient lookup and transfer of testing location
  • Access audit and reports

Location Clinical Lead training – Lead GP / Hospital Consultant

A Location Clinical Lead user takes ultimate responsibility for all users at their location, ensuring all are adequately trained in INRstar. This is the only user role with access to the complete view of the audit trail and all changes made to records by users. We provide training for stand-alone practices or for location lead groups within CCGs.

Location Clinical Lead permissions are similar to those of Level 3 users, except that this role assumes responsibility to ensure that all users are adequately trained. The training session covers how to:

  • Set up, create and disable permission accounts
  • Use the audit record facility and clinical accountability/governance
  • Make password changes and resets
  • Overview of system functionality and the responsibility of the role delivered through a webinar session

Clerical and administration staff

INRstar offers non-clinical roles to help your team manage your anticoagulation service. We offer training for these specific roles.

Clerical staff can:

  • Add patient demographics
  • Run reports

Administration staff can, in addition to the clerical staff permissions:

  • Set up, create and disable permission accounts
  • Make password changes and resets
  • Maintain the location details and non-clinical settings